Travelocitycom Inc Complaint

Travelocitycom Inc Complaint

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Travelocity unacceptable flight issues - Travelocity


Don't Book anything through Travelocity! I tried to book a flight and I chose my outgoing flight and my return flight. After I had paid and everything was said and done they had me coming home from a different airport and a totally different flight from what I had chosen. I tried to call the airline to correct this but they told me that Travelocity had blocked my account and that they could not do anything. I have never heard of this before . I then called Travelocity back several times to try to correct this mistake and of course the representative was an "English speaking" person. It was hard to understand anything she said, and she then said she had to transfer me to her "leader!" The leader turned out to be another "English speaking" person but at least I could understand her. After being put on hold and talking with these two people, I had been on the phone with them for an hour and four minutes! Of course, no one was able to accommodate me and therefore my itinerary will remain the same, with my return flight out of a different airport which will be very inconvenient for me. I told the supervisor that I was going to leave Travelocity a bad review and I finally got fed up and hung up. In retaliation, the next morning I had 228 emails from Travelocity of the same itinerary I had gotten in the first place. I know that didn't just happen by itself and I cannot believe the treatment I have received from travelocity. And then I sent them an email explaining everything that had happened, and received a reply saying I would get a response within 48 hours. Here it is five days later, and I still have no reply even though I write them every single day asking where my response is. . I will NEVER use this worthless company again!!


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